Tidal Harbor — being built

Update — 2026-05-14: Tidal Harbor is mostly done.

Messaging, offers, scheduling polls, calendar invites, video calls, delivery markers, disputes, refunds and email alerts have all moved to Live now (see the Velvet Marmot thread).

What’s still actively in flight on this phase:

  • Card checkout — wired up to the merchant API but currently in test mode while we polish the integration. Real cards work, but the live-mode flip is gated on a final round of testing.
  • Provider payouts — weekly Faster Payments batches with semi-automatic moderator review. The outbound payment side is built and tested against the live API; the operator workflow (which payments to include in this week’s batch) is the last piece.
  • Save card details for repeat bookings without re-entering each time. We never see the PAN — this is a long-lived token reference with the payment processor.
  • Cancellation fairness signals — your Ally score now reflects how reliably you show up. First-time misses are forgiven; repeated short-notice cancellations gradually affect your score.

Discuss what should be in or out of this phase below.